Payment Methods
At CuscoTransfer, we are committed to providing you with a secure, reliable, and efficient booking experience. To achieve this, we have integrated various online payment options that ensure comfort and protection with every transaction.
All our processes are carried out through certified platforms with high security standards, ensuring that your purchase is always protected.
Available Options
- Visa: One of the most recognized options worldwide. Your payments are processed in real-time and securely, without complications.
- MasterCard: Ideal for those seeking speed and trust. Its encryption systems ensure that your financial information is always protected.
- American Express: A synonym for prestige and security. With this card, your payments are made efficiently with robust protection for every transaction.
- Diners Club: A flexible and secure option, designed for clients who seek trust and efficiency in their transactions.
- PayPal: The leading platform for online payments that protects your financial data. With PayPal, you don’t directly share your card details, adding an extra layer of security.
Payment Process and Security
Reservation and Confirmation
- All payments are made 100% online during the reservation process.
- Once the transaction is completed, you will immediately receive a digital receipt in your email confirming your purchase.
Security
- Our systems are protected by an SSL (Secure Sockets Layer) certificate, ensuring the encryption of all information sent through the website.
- Each transaction undergoes security protocols to prevent unauthorized access, ensuring the confidentiality of your data.
Customer Service
If you have any questions or issues, our team is available Monday to Saturday from 09:00 to 18:00 hours.
You can reach us by email at info@machupicchuterra.com or contact us via WhatsApp. Our commitment is to provide you with clear, fast, and efficient support.
How to Book Your Mobility Service?
Step 1: Explore and Select
Go to www.carmachupicchu.com. Explore our options:
- Tours to the main attractions of Cusco.
- Private mobility services to your hotel, airport, or bus terminal.
Read the detailed description of each experience. If you need advice, contact us by email or WhatsApp. When you find the ideal service, click “Book Now”.
Step 2: Complete the Reservation Form
- Check the availability of tours or private transfers on the date you want.
- Fill out the form with your details: full name, email address, phone number, nationality, date of birth, and document number.
- If you request hotel pick-up, provide the name and exact address. For transfers, specify the destination (airport or bus terminal).
Step 3: Add Additional Details
- Provide additional information, such as itineraries, exact pick-up points, special requests, or personal expectations.
- Review all the information you entered carefully.
- Remember: changes or cancellations incur penalties between 10% and 25% of the service value.
- Click on “Confirm Booking” and select your preferred payment method: Visa, MasterCard, American Express, Diners Club, or PayPal.
- You can also request a payment link (“invoice”) via email or WhatsApp.
Step 4: Purchase Confirmation
- After payment, you will receive an email with your reservation confirmation. We recommend checking your inbox and spam folder.
- Our sales team will contact you before the service:
- For tours: A tour guide will coordinate a pre-meeting (usually in the lobby of your hotel in Cusco).
- For private mobility: An agent will confirm the time and exact pick-up point or destination.
Security during Purchase
CuscoTransfer is part of Machupicchu Terra, a travel agency with over 10 years of experience in the industry. Our expertise backs us and allows us to offer:
- Professional guides from Cusco, with extensive cultural and historical knowledge.
- Assistance in multiple languages, adapting to visitors from all over the world.
- A payment system protected by an SSL security certificate, ensuring that all provided data is private and confidential.
When booking with CuscoTransfer, you can be confident that your experience is in the hands of experts.