Payment Methods

At CuscoTransfer, we are committed to providing you with a safe, reliable, and seamless booking experience. For that reason, we have integrated different online payment options that ensure convenience and security in every transaction.

All our processes are handled through certified platforms with high security standards, so your purchase is always protected.


Available options

  • Visa: One of the most widely accepted options worldwide. Your payments are processed in real time and securely, with no hassle.
  • MasterCard: Ideal for those who value speed and trust. Its encryption systems ensure your financial information is always protected.
  • American Express: Synonymous with prestige and security. With this card, your payments are processed efficiently with strong protection for every transaction.
  • Diners Club: A flexible and secure option designed for customers who value reliability and efficiency in their transactions.
  • PayPal: The leading online payment platform that protects your financial data. With PayPal, you don’t share your card details directly, adding an extra layer of security.

Payment process and security

Booking and confirmation

  • All payments are made 100% online at the time of booking.
  • Once the transaction is completed, you will immediately receive a digital receipt in your email confirming your purchase.

Security

  • Our systems are protected by an SSL (Secure Sockets Layer) certificate, ensuring that all information transmitted through the website is encrypted.
  • Each transaction goes through security protocols that prevent unauthorized access, ensuring the confidentiality of your data.

Customer service
If you have any questions or issues, our team is available Monday to Saturday from 09:00 to 18:00. You can email us at: info@machupicchuterra.com or contact us via WhatsApp. Our commitment is to provide clear, fast, and efficient support.

How to purchase your transportation service

Step 1: Browse and select
Go to www.carmachupicchu.com. Explore our options:

  • Tours to the main attractions in Cusco.
  • Private transportation services to your hotel, airport, or bus terminal.

Read the detailed description of each experience. If you need assistance, contact us by email or WhatsApp. Once you find the ideal service, click “Book now”.

Step 2: Complete the booking form

  • Check the availability of tours or private transfers on your desired date.
  • Fill out the form with your details: full name, email address, phone number, nationality, date of birth, and document number.
  • If you request hotel pickup, provide the hotel name and exact address. For transfers, specify the destination (airport or bus terminal).

Step 3: Add additional details

  • Include any additional information such as itineraries, exact pickup points, special requests, or personal preferences.
  • Carefully review all the information you entered.
  • Note: changes or cancellations are subject to penalties between 10% and 25% of the service price.
  • Click “Confirm booking” and select your preferred payment method: Visa, MasterCard, American Express, Diners Club, or PayPal.
  • You can also request a payment link (“invoice”) via email or WhatsApp.

Step 4: Booking confirmation

  • After payment, you will receive an email confirming your booking. We recommend checking both your inbox and spam folder.
  • Our sales team will contact you before the service:
  • For tours: a tour guide will arrange a prior meeting (usually in your hotel lobby in Cusco).
  • For private transportation: an agent will confirm the exact pickup time and location or your destination details.

Purchase security

CuscoTransfer is part of Machupicchu Terra, a travel agency with over 10 years of experience in the industry. Our track record allows us to offer:

  • Professional guides from Cusco with extensive cultural and historical knowledge.
  • Multilingual support, tailored to travelers from around the world.
  • A payment system secured by an SSL certificate, ensuring that all provided data remains private and confidential.

When you book with CuscoTransfer, you can be confident that your experience is in expert hands.

Frequently Asked Questions

1. Is it safe to pay online with CuscoTransfer?

Yes, all payments are processed using SSL protocols that keep your data protected at all times.
2. What payment methods do you accept?

We accept all major cards and payment gateways: Visa, MasterCard, American Express, Diners Club, and PayPal.
3. Can I pay in cash upon arrival?

No, all payments must be made 100% online at the time of booking.
4. How will I receive my payment confirmation?

Once the transaction is complete, you will automatically receive a confirmation email with all the details of your service.
5. What should I do if I don’t receive my confirmation?

Check your spam folder. If it’s not there, contact us at info@machupicchuterra.com.
6. Do I need to pay the full amount when booking?

Yes, full payment must be made online to confirm your booking.
7. Can I modify or cancel my booking after payment?

Yes, but they are subject to penalties ranging from 10% to 25% of the total service cost.
8. How can I contact you if I have questions about payment?

You can email us at info@machupicchuterra.com or contact us via WhatsApp during business hours (9:00–18:00).
9. Can I request a direct payment link?

Yes, if you prefer, our sales agents can send you an invoice via email or WhatsApp.
10. When will I receive my payment confirmation?

Immediately. After the transaction, a digital receipt will be sent to your email.